You have a scheduled online class or a zoom meeting, and you are freaking out because your Skullcandy earbuds are not charging.
There can be multiple reasons for your Skullcandy wireless earbuds not charging, but the most common is debris and earwax accumulation on the charging pins.
To fix this, clean the charging pins on the pod and the connectors on each earbud and insert them in the case properly. See if the charging light turns on.
If this quick fix doesn’t solve your issue, I have some detailed troubleshooting steps in this guide that will help you diagnose and fix your Skullcandy not charging problem.
Why Are My Skullcandy Earbuds Not Charging?
There are numerous reasons why your Skullcandy wireless earbuds are not charging. Sometimes the problem is in how you place the buds in the charging pod.
If that is not the case, there could be issues with the charging case, charging cable, or earbuds themselves.
- Your wireless earbuds may not be able to fully charge because of the damaged charging case.
- The charging cable may hinder charging due to wear and tear over time. Or you may be using a cheap unreliable cable.
- The earpieces have internal battery/component issues preventing them from charging.
Let’s follow a step-by-step troubleshooting process to resolve the issue and fix your earbuds.
How to Fix Skullcandy Earbuds Not Charging?
When you place your Skullcandy earbuds in their charging case, you will see a small red LED status light shows up near the charging base on each bud. That shows the buds are now charging.
Sometimes, you can see one LED lighting up and the other won’t. Which means only one earbud is charging.
Before you decide to buy new buds, simply trying these easy steps may resolve the charging issue. The user manual also includes some of the verified fixes.
1. Clean the Case & Earbuds
If your earbud cannot sit properly in the charging case, then there is a possibility of dust or debris. Accumulated dirt on the charging pin, case, and bud connectors can block the conductivity.
So, it would be best to thoroughly clean the contacts in the case and on the buds to establish an uninterrupted conductive path between the buds and the pod.
To wipe the points, you can use an isopropyl alcohol solution on a microfiber cloth. Drape the cloth piece on the tip of a pen to access the tiny connecting points and clean them slowly but thoroughly.
There might also be some debris at the base of the charging case that won’t let the buds sit properly and make contact with the charging terminal.
Thoroughly clean the case and the earbuds to ensure this is not the issue.
2. Remove stickers from the charging port
This is important if you are a first-time Skullcandy Dime or Dime 2 user and have just got your earbuds. There are two white pieces of paper stickers over the charging connectors of each bud.
I have removed mine, else I would have shown you but see the arrow below to get an idea of where to look.
Some users don’t realize that there are stickers on the charging ports of the earpieces. The instructions do not mention it, and they seem to be part of the buds. They forget to remove the stickers and try to charge them without any success.
Take the stickers off if you’re a first-time user.
3. Place the Buds in the Case Properly
Sometimes, just keeping the buds in the charging case does not show the red light, which may indicate that they are not placed well.
So, properly seat your earbuds on the charge posts. Press or jiggle a little to fit in place.
In mono mode, the left earpiece is used more than the right one draining it faster. Therefore, you must wait for a few jiffies after seating the earbuds in the case, as they may take a few moments to start charging.
Moreover, you need to ensure that the case lid is closed correctly. You will hear a clicking sound when the lid is properly closed.
4. Use a compatible charger and Power Cable
Since your earbuds only come with a charging cable and no charging brick, you will have to use a third-party charger for that. Always use a good-quality charger rated less than 18W (5V/3.6A).
Similarly, always use the charging cable that comes with your Skullcandy earbuds.
Incompatible or cheap chargers can lead to poor or slow charging. You can also charge your buds through your laptop or power bank with the right cable.
5. Reset your Skullcandy Earbuds
Sometimes the charging issues originate from a software glitch or bug that you can easily fix with a quick factory reset. A factory reset reverts the device to its original state and also fixes other common issues like frequent Bluetooth disconnectivity.
It only takes a few moments, and the reset process differs depending on the Skullcandy models. Here we are sharing the reset guide for Skullcandy Dime earbuds.
- First, go to your phone’s Bluetooth setting and unpair your Skullcandy earbuds.
- Take out your earbuds from the charging case, and let them turn on.
- Now, press the button on either earbud twice and press hold for 2 seconds. So, press-release-press-release and press-hold for 2 seconds.
- Your earbuds will blink blue and will enter the reset process.
Watch the below video to see a demonstration.
Once your earbuds are reset and turn ON normally, try charging them in the case and see if your problems is now gone.
Resetting your earbuds also helps with a common Skullcandy pairing issue where only one earbud is connected to the phone.
6. Drain the Battery Entirely
When you use the earbuds in mono mode for long, one of the batteries drains faster than the other, and the unbalanced batteries won’t let them charge properly when placed in the charging case.
A tell-tale sign of this is that you will see one of your Skullcandy earbuds charge, and the other side will not charge.
To fix this, you will have to drain both batteries fully to level the status of the charge and then charge them to full again.
You need 24 hours for this. Here are the draining steps to follow:
- Take out the Skullcandy earbuds from the charging case and keep them aside.
- Now disable the Bluetooth on your device.
- Keep the earbuds out for a day. They will continuously search for a Bluetooth device nearby to connect and, during this process, will drain the remaining battery.
- After 24 hours, place the buds back in the charging case and see if they are now charging usually.
Not seeing the darkness coming to light? Then Skullcandy support is your last resort.
7. Contact Skullcandy Support
If you have tried all the mentioned tricks and the issue persists, you can go for the Skullcandy warranty claim. As the Skullcandy earbuds come with a 1-year warranty, the unit can be replaced if it has a manufacturing issue.
The easiest way to contact Skullcandy is to fill out a contact form on their website [direct link].
Include as much detail about you issue as possible and also upload supporting images or videos that can explain the problem.
Tips for taking good care of Skullcandy Earbuds
Taking care of your device beforehand can prevent charging issues in the future. Here are a few tips:
- When not in use, keep the earbuds in a safe place where there is no humidity or extreme temperature.
- Do not leave the buds outside when not using them. Place them properly in the charging case to avoid dust buildup.
- Follow the user guidelines for the Skullcandy earbuds. Using them for longer without recharging can lead to charging issues or damage them.
- Periodically clean the USB port of the charging case as it accumulates dust and stops charging.
- Replace the earbuds or the charging case if you have any parts damaged.
By just following these simple tips, you can prolong the life of your earbuds. For any assistance, you can contact Skullcandy support.
If you are looking for great alternatives to your Skullcandy earbuds, here are 5 top recommendations from someone who values exceptional sound quality.
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This Skullcandy earbuds not charging troubleshooting guide contains some swift fixes that users try and love. While for some, the extensive draining method works.
You can also begin with the quick methods before going to the 24-hour battery draining.
Moreover, you must take good care of your buds and the charging pods to ensure safety in the first place.
Do not drop them and keep them in the case when not in use. Avoid leaving them in extreme temperatures.
We hope that your Skullcandy wireless earbuds have started charging. Let us know which method worked for you and if you discovered any other method.
Do leave it in the comments so that it can be helpful for users.