JBL Headphones Not Charging [Causes & Fixes!]

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JBL headphones are trusted by thousands of users for their durability and sound quality. To top it all off, they feature a lithium-ion battery that keeps the device running for around 50 hours. But at times, you might fail to charge your headphones. 

If your JBL headphones not charging, try changing the charging cables, cleaning the charging port of your headphones, switching to some other power source, or resetting your JBL headphones. 

We have put together a comprehensive guide for you explaining some of the most common reasons that prevent your JBL headphones from charging.

This is a common problem and happens with other headphone brands as well, like Sony Skullcandy and JLabs. You can apply these common fixes to them as well.

Why Are JBL Headphones Not Charging? 

Before taking you toward the fixes, let us first figure out the core problem. There will undoubtedly be something wrong with the headphones or the charging port and cable, which is why your JBL headphones are not charging. 

Here are some of the problems we have figured out from experience that could prevent your JBL headphones from charging. 

1. Exhausted Battery 

As mentioned earlier, JBL headphones feature lithium-ion batteries, which are known for charging the headphones for several hours. However, like other internal components of headphones, these batteries will also exhaust over time. 

If you have gotten your JBL headphones long ago and have been running on the same batteries, it might be time to replace them. It’s majorly because though lithium batteries can hold many charges, their ability declines over time, ultimately preventing your headphones from getting charged. 

2. Faulty Port 

When it comes to audio equipment and other devices in general, you ought to be very careful with them. Though they are made using high-quality raw materials, their charging ports and other hardware parts are generally too sensitive to damage. 

If you are facing a problem with charging your headphones and the battery is not the issue, a professional should examine the charging port. It might be happening because you have previously been careless with the charging port, which has damaged it. 

3. Damaged Charging Cable 

Like the charging port on your headphones, the charging cable you use to charge your device is also pretty sensitive. Lately, many users have been facing problems with the charging ports where they break or get damaged. 

So, if your charging cable is damaged or unable to carry forward the current, you should consider replacing it with a new one. You can also consider using a charging cable protector to avoid this problem. 

Fixing JBL Headphones Not Charging 

If this is your first time encountering such a problem where your JBL headphones are not charging, our 6 simple solutions will help you solve this problem without much hassle. 

Leave on Charge Overnight

If, even after connecting the charger rightly to your JBL headphones’ charging port, you can’t see the charging light turning on, leave the device on charge for some time. 

Usually, when it’s been a long time since you last charged your headphones, they won’t charge immediately after connecting the charger. The battery needs some time to start storing the charge. 

So, don’t panic in such a situation and stay put until you finally see the charging light. 

Change the USB Cable 

This is one of the common reasons why your JBL headphones are not charging. Most of the users who have faced problems while charging their headphones later discovered that the problem was the USB charging cable. 

Sadly, USB cables are not too robust and tend to break or get damaged easily. Sometimes the damage is external, and you can quickly notice it, but these cables could be damaged from the inside, which is hard to catch. 

So, if you are facing problems with charging your JBL headphones, consider changing the USB charging cable and see if the issue gets fixed. 

JBL Headphones Not Charging

Cleaning the Charging Port 

If it’s been a long time since you last cleaned your JBL headphone, there will be a high chance of dirt and debris getting stuck in the charging port. Though this isn’t an alarming situation initially, if the dust takes up the major part of your charging port, the charging cable won’t connect to the headphone firmly. 

This, in turn, leads to the issue where you fail to charge your JBL headphone. To avoid this, it’s better to keep an eye on your headphones and ensure to clean them from time to time. 

Use alcohol or WD40 cleaning spray and clean the charging port of your headphones first with a toothpick and then with a cotton swab. Ensure to wear gloves before diving into the cleaning process.

JBL Headphones Not Charging

If you have never cleaned your headphones before and are concerned about how it’s done, you can check out this YouTube video for reference. 

Change the Power Source 

If the charging port and charging cable isn’t causing the problem, and even after replacing them as a precautionary measure, you aren’t able to charge your JBL headphones, the issue might be with the power source. 

Though this is not likely to happen with most of the users, it could happen in some cases. If you have connected the charger to a computer, power bank, or wall socket, try switching to another power source. 

Usually, a problem with the cable connection in the power source could prevent the current from reaching the headphones, thus inhibiting the charging process. Switching to another power source won’t take too much time and can fix the problem quickly if this causes it. 

JBL Headphones Not Charging

Reset the Headphones 

Resetting the JBL headphones is another fix you can try if nothing else works for you. Fortunately, resetting the headphones isn’t a complex process and is known for solving most of the issues with your headphone. 

Here is how you can reset your JBL headphones: 

  1. Find the Power button on your headphones and press it to switch off the headphones. 
  2. A beep sound will be heard, indicating the turning off of your device. 
  3. Press and hold the “Volume up” and “Volume down” buttons simultaneously. 
  4. Don’t let go of the buttons for the next 20 seconds. 
  5. Leave the buttons once you hear the beep sound again. 
  6. Your JBL headphones have successfully been reset now. 
  7. Connect the charger again to your headphones and see if it works. 
JBL Headphones Not Charging

You can check out this YouTube video if you haven’t reset your JBL headphones before. 

Seek Professional Help 

If none of the above mentioned methods have worked for you and you have no clue how to charge your headphones again, take them to the official store. 

In this case, you should find the warranty card you use with your device and see if the warranty is still valid. If yes, you are lucky, as you might now get new headphones. 

However, if the warranty period is over now, don’t stay put and quickly take your headphones to a professional. 

You can also visit the official store of JBL and seek help from the customer support service here. 

Conclusion – JBL Headphones Not Charging! 

In this guide, we have listed all the possible reasons why your JBL headphones are not charging, along with their fixes. Most of the fixes we have listed here have worked out for many users in the past. 

Hopefully, one of these methods will work out for you, and you no longer need to worry about getting new JBL headphones. 

We would love to hear from you about the method that has worked for you! 

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Ahmed is a professional Engineer and technology expert. With nine years of experience in the tech industry, he helps others navigate the ever-evolving world of technology, focusing on social media, streaming, and smart devices with his troubleshooting guides & articles.

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