It can be annoying if your LG TV Wi-Fi suddenly turns off or you don’t find the option to turn on Wi-Fi option under Network settings.
Users have been getting this problem even after using the Wifi connection before.
Thankfully, it’s pretty easy to troubleshoot the LG TV WiFi turned off the issue, even if you lack adequate technical skills.
To fix the issue, try this QUICK fix: Go to your Location settings, switch your location to another country and then switch it back to your country. Your Wifi will become available again.
This quick fix works for most users, and it’s pretty easy to perform (more detailed steps below). However, if it doesn’t solve your problem, try the below troubleshooting steps to diagnose and fix the issue.
Some of the common reasons for the LG TV Wi-Fi turning-off issue, as listed below.
- Your TV’s software is outdated.
- The date and time settings on your television are wrong.
- There is a problem with the DNS Settings.
- The Wi-Fi router you are using might have some problems.
- Your TV wifi module might be faulty.
- Some other devices could be interfering with the Wi-Fi signal.
- The Wi-Fi router is placed at a large distance from your TV.
- You have turned off the Wi-Fi router by mistake.
Now that you know the possible reasons that could have caused your LG TV’s Wi-Fi to turn off, it’s time to move to the possible solutions. So, let’s dive straight into this troubleshooting guide.
1. Power Cycle Your LG TV
The simplest method to fix the issue of your LG TV’s Wi-Fi turning off is power cycling your television.
This method eliminates most problems with Smart TVs, including app crashes, lagging, black screen, and others.
Another name for power cycling is “Soft Reset,” and this can be done using the steps listed below.
- Remove your LG TV plug from the power source to completely turn off the device.
- Keep the device unplugged for around 30 to 60 seconds.
- Hold and press your TV’s power button for 30 seconds.
- Insert the power cord back into the power source and press the power button to turn on the LG TV.
Check for the Wi-Fi connection and see if you can connect your LG TV to Wifi now.
2. Factory Reset Your TV
If power cycling your LG Smart TV hasn’t fixed the issue, you can try factory resetting the device using these simple steps.
- Turn on your LG TV.
- Head to the Home Screen by pressing either the “Home” or “Source” button.
- Navigate to “Settings” and open the “General Menu.”
- Here you will find a “Reset to Initial Settings” button.
- Choose it and hit confirm.
- Wait for a few seconds until your LG TV is formatted and all the data stored in it, from settings to other storage files, is completely erased.
To save yourself from any data loss, back up your device before performing a factory reset.
Do not be too hasty while performing this method, as formatting and setting up your television all over again could take a noticeable amount of time.
Once you have successfully set up your LG TV again, check for the issue.
3. Check the Wi-Fi Settings
As mentioned above, a problem with your Wi-Fi router can also cause the LG TV’s Wi-Fi to turn off. So, to ensure that this is not why you are facing the problem, it’s better to check the Wi-Fi settings.
For this, you must ensure that the network name and password you entered are correct and your Wi-Fi router allows new devices to connect to it efficiently.
One thing you can do to solve any problem with the Wi-Fi router is to turn it off for 30 seconds and turn it back on. This way, you will be sure that the router for your Wi-Fi connection is switched on and is not stopping Wi-Fi from working correctly.
To check the Wi-Fi settings, here is what you need to do:
- Press the “Home” button on your LG TV’s remote.
- This will take you to the Home page on the Smart TV.
- From the Home page, select “Settings.”
- Navigate to “Network” in the Settings tab.
- Scroll down until you find the Wi-Fi connection option. Hit “OK” on the remote to select it.
- Choose your Wi-Fi network among all the networks available on the screen before you.
- Put in your password when asked and hit “Connect.”
See if your LG TV’s Wi-Fi has started working again or not.
4. Restart your LG TV
Another possible fix for the LG TV Wi-Fi turned-off issue is restarting the Smart TV. As Smart TV remotes don’t come with a Restart or Reset button now, you have to reboot the television to eliminate any software bug manually.
Following are the steps you need to follow to restart your LG Smart TV:
- Plug the power cord of your Smart TV into a power source and unplug it after a while.
- Wait for some time and repeat the above step.
- Connect the power cord to the power socket again, wait for a few minutes and remove it.
- Finally, put the cord back into the power source and use your TV’s power button to switch it on.
- Restarting your LG TV will likely get the Wi-Fi back to work; if not, you can move to the next fix.
5. Change the DNS Settings
Changing your DNS Settings can also fix the Wi-Fi turning-off problem with your LG Smart TV. This can be done following the steps given below:
- Turn on your LG Smart TV and hit the “Menu” button on the remote to reach the Menu.
- Select “Setting” from the screen and go to “All Settings.”
- Go to “Network” and head to the “Wi-Fi connection” option.
- Choose “Advanced Wi-Fi Settings” and select “Edit” from the screen.
- Put your IP address in the IP address field and enter the router’s network mask in the Subnet Mask field.
- You will find a DNS Server field on the screen. Type the DNS address here.
- Hit the “Connect” button and check for the issue.
6. Adjust the Date and Time Settings
If the date and time settings on your LG TV are incorrect, this can lead to your LG TV’s Wi-Fi is turned off. But this problem can quickly be resolved by adjusting the time and date settings and changing them back to normal.
For this, here are the steps you need to follow:
- Switch on your LG Smart TV and press the “Home” button on the remote.
- Go to “Settings,” select “General,” and head to the “Date & Time” option.
- If your TV is connected to the Internet, select “Automatic.”
- On the contrary, if you have no access to the Internet, you can choose “Manual” and adjust the time and date settings on your own.
- Once you are done, hit “OK” on the LG remote to confirm.
In addition to ensuring that the time you have set is accurate, don’t forget to select AM or PM.
7. Check & Clean the WiFi module
Your LG TV has a Wifi module that is a small circuit connected to the main circuit board via a ribbon cable. This ribbon cable is connected to the Wifi module via a clipper connector.
Sometimes, this connector accumulates dust and stop working properly. This might cause the TV to drop connection to the Wifi connection.
To check and fix this issue, you will have to clean the clipper connector and make sure the ribbon cable is not damaged and overly bent.
Follow the below instructions to do this properly.
- Put your TV on a flat soft surface facedown.
- Use a screwdriver to unscrew the back part of your LG TV.
- Find the Wi-Fi module and locate the ribbon cable connected with blue tape over it.
- Remove the tap and unplug the connector from the Wifi module.
- Unscrew the Wifi module carefully from the TV frame.
- Now, clean the connector port using a soft brush to remove any dust particles.
- Use a clean cloth or lense cleaner to clean the metal parts of the ribbon connector end.
- Connect the ribbon connector again and screw the module to the TV frame.
- Ensure there is no bent in the ribbon connector from the Wifi module to the TV main board.
- Screw the TV back in and check if your Wifi is now available.
The below short video explains the process visually.
8. Switch Location Settings
Changing the Location Settings on your TV can also fix the problem of Wi-Fi turning off.
While researching the issue, I found several users solving this Wifi issue by doing this simple setting change.
This can be done using the following steps:
- Turn on your TV and press the “Menu or Home” button on the remote.
- Go to “Settings” and select “General.”
- Ensure to uncheck the box before “Set Location Automatically.”
- Select a country other than the one previously selected on your television.
- Choose “Yes” for confirmation and restart your Smart TV to see if the issue is fixed.
Some newer LG TVs have Broadcast Country and LG Services Country settings. Switch both locations to a different country and then revert to your own country and see if it solves the issue.
9. Update the Software
An outdated software on your LG TV could also be why the Wi-Fi is not working on your device.
To fix the issue, you are required to check your system for any available updates and follow these steps:
- Hit the “Home” button on your LG TV’s remote.
- Select “Settings” from the Home page and go to “General.”
- Scroll down on the TV screen and choose the “About this TV” option.
- See if the “Allow automatic updates” option is enabled. If not, tap the toggle next to it to turn it on.
- Choose “Check for updates.”
- If you see an update available for your device, follow the on-screen steps to download and install it.
Restart your TV and see if the Wi-Fi is turned on now.
LG TV WiFi Turned Off – Final Words
This article has covered all the possible reasons for the problem of LG TV’s Wi-Fi being turned off, along with some fixes too.
So, try this troubleshooting guide for a fix before feeling disappointed and giving up on your Wi-Fi connection.
Numerous things can cause the issue of LG TV Wi-Fi is turned off. To fix this problem, you can:
- Power Cycle Your LG TV
- Factory Reset Your TV
- Check the Wi-Fi Settings
- Restart Your LG TV
- Change the DNS Settings
- Adjust the Date and Time Settings
- Straighten the Wires
- Change Country Settings
- Update the Software
All these fixes will help you resolve the issue of Wi-Fi not working on your LG Smart TV. Once you have fixed the problem, you can enjoy all the shows you love on your LG TV’s immersive screen.